Quantcast
Channel: OTMFAQ Forums
Viewing all articles
Browse latest Browse all 2772

"Notification queue- CONSOLIDATED NOTIFY" not getting active

$
0
0
Hello All,

I'm trying to use 'CONSOLIDATED NOTIFY' functionality in OTM. I carry out the below steps (based on help and some common sense) and I still get this following error.

"Notification queue CONSOLIDATED NOTIFY not active for (From XXX by EMAIL, To YYY by EMAIL, Method EMAIL, For SHIPMENT_EVENT, Style [workflow/DefaultShipmentEventHtml.xsl, subjectPropKey.Shipment_{0=null}_-_{1=null}{2=null}, not raw xml, text/html], Distrib null, Consolidation ConsolidationProfile{profileGid=XXX.AJ_TEST_CONSOL _PROFILE, adhocBatchId=null=null}, Delivery Window null)"

OTM says the "Notification queue- CONSOLIDATED NOTIFY" is still not active. I had the application server(s) bounced and even tried bouncing database servers to see whether it works. But still get the same error. Here is what I did for configuring "consolidated notify queue" in OTM and how I tried testing it.

Activate CONSOLIDATED NOTIFY and AD HOC CONSOLIDATED NOTIFY data queues in OTM
(1) Log in as DBA.ADMIN in OTM DEV
(2) Go to Business Process Automation --> Integration --> Data Queues --> Search for CONSOLIDATED NOTIFY and AD HOC CONSOLIDATED NOTIFY (PUBLIC Ones - Help says active both for it to work)
(3) Check the box which says "ACTIVE"
(4) Click Save

(5) Create a contact in OTM
(6) Create a consolidated profile in OTM with the following details
Consolidation Profile ID: AJ_TEST_CONSOL_PROFILE
Batch Size: 2
Stylesheet Profile ID:-
Time Window ID: -
Domain Name: CLIENT
(7) Attach the consolidated Profile to the created contact.
(8) Check the Consolidated Notify Only checkbox on the contact

(9) To test the changes, create a simple agent of type shipment, use an existing agent action "NOTIFY CONTACT" and pick the above created contact.

I call the agent through a custom shipment action and when I look at the logs, I see the below error.

"Notification queue CONSOLIDATED NOTIFY not active for (From XXX by EMAIL, To YYY by EMAIL, Method EMAIL, For SHIPMENT_EVENT, Style [workflow/DefaultShipmentEventHtml.xsl, subjectPropKey.Shipment_{0=null}_-_{1=null}{2=null}, not raw xml, text/html], Distrib null, Consolidation ConsolidationProfile{profileGid=XXX.AJ_TEST_CONSOL _PROFILE, adhocBatchId=null=null}, Delivery Window null)"

Any idea what else needs to be done. I have an SR open with Oracle as well. But don't think they will give me any kind of answer soon. Any help would be appreciated.

Viewing all articles
Browse latest Browse all 2772

Trending Articles