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Report not getting generated in report manager

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Hi ,

We had a requirement to build a report for a customer, we have created a new package and new table to get the report,given grants to APP_USER and EXT_USER and created public synonym on the newly created objects in OTM.
In test instance we are able to get the report from front end, when we moved this report to production, report was not getting generated it was running for long time and it was giving page cannot display error.
I have checked the same query which was in query template in sqldevloper I am able to get the output.
kindly help me in this issue
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