Temperature Controlled Is Not Enabled In Shipment When A Custom Commodity Is Used.

Hi All,

I have a weird issue.

When ever OTM receives an order with a custom commodity attached customer faces an issue, ie. once the shipment is built the Temperature Controlled triangle is not enabled.

But if I use Frozen as the commodity then the Temperature Controlled triangle is enabled.

Details:

Custom Commodity Name: XYZ
Temperature: 2 deg Celsius to 20 deg Celsius.
Incompatibility: None

Commodity Name: Frozen
Temperature: -25 deg Celsius to -18 deg Celsius.
Incompatibility: Many more and XYZ

Thanks,
Vishwamber Shetty