Hi, we currently have several EDI315 integrations going with ocean carriers who can forward 315 event updates into OTM just fine so long as they know the OTM shipment ID. We use a number of different freight forwarders and booking agents to book the Ocean shipments, so controlling the communication of the OTM shipment ID number from us to the FF to the Ocean carrier and from the Ocean carrier back into OTM (315) IS possible, but once one of the folks in that process moves on to a new role, the new user (be it at either the Ocean carrier or Freight Forwarder location) won't know the importance of the OTM shipment Id and the inbound 315s will fail.
Does anyone have a more robust system-controlled solution for this which isn't as reliant on users?
Thanks, Jonathan.
Does anyone have a more robust system-controlled solution for this which isn't as reliant on users?
Thanks, Jonathan.