We have scenario where for customer pickup orders we need to be planned in Multistop shipment (for same customer but with two different shipping locations) with 1 minute transit time. The reason we need to plan with 1 minute transit time is that we want to show pickup and delivery on same date. So for that I have created Rate Service with type LOOKUP and assigned source location to Country as lane with 1 M transit time. Itineraries are setup accordingly to for multi stop (as same itineraries are being used to build other multi stop shipments). Rate Offering and Rate Record are also setup appropriately. We also use Ship With Group functionality and Planning Parameter is setup appropriately.
Now when I plan 2 orders: Order 1 from Location A to Location B and Order 2 from Location A to Location C. OTM Bulk Plan Plans 2 shipments Shipment 1 from Location A to Location B, Shipment 2 from Location A to Location C.
When I try to merge shipment it give me error related to Rate Service and not been able to find service time solution between Location B and Location C.
Now I modified my Rate Service with one Additional Lane Country to Country (all locations within same country) with 1 Minute transit time, OTM allows me to merge shipment manually but still not planning it together.
I do not believe we have issue with Itinerary or planning parameter as there are other scenarios which are working as expected with Multistop and Ship With group constraints. The issue could most probably in Rate Service as Rate Offering and Record are very straight forward, charge $0 per buy shipment.
Any pointers would be much appreciated, if I am missing anything in configuration.
Now when I plan 2 orders: Order 1 from Location A to Location B and Order 2 from Location A to Location C. OTM Bulk Plan Plans 2 shipments Shipment 1 from Location A to Location B, Shipment 2 from Location A to Location C.
When I try to merge shipment it give me error related to Rate Service and not been able to find service time solution between Location B and Location C.
Now I modified my Rate Service with one Additional Lane Country to Country (all locations within same country) with 1 Minute transit time, OTM allows me to merge shipment manually but still not planning it together.
I do not believe we have issue with Itinerary or planning parameter as there are other scenarios which are working as expected with Multistop and Ship With group constraints. The issue could most probably in Rate Service as Rate Offering and Record are very straight forward, charge $0 per buy shipment.
Any pointers would be much appreciated, if I am missing anything in configuration.